Cookie Policy

Last updated: December 15, 2024

This Cookie Policy explains how Shephartri Green Energy Ltd ("we", "our", or "us") uses cookies and similar tracking technologies on our website shephartri.com. This policy should be read alongside our Privacy Policy.

Quick Summary

We use cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings through our cookie banner or your browser settings. Essential cookies are necessary for website functionality and cannot be disabled.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies contain information about your website usage and preferences, helping to:

  • Remember your settings and preferences
  • Improve website performance and user experience
  • Provide relevant content and advertisements
  • Analyze website traffic and user behavior
  • Enable certain website features and functionality

2. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are essential for the website to function properly and cannot be disabled. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.

Purpose:

  • Enable basic website functionality
  • Remember your cookie preferences
  • Maintain security and prevent fraud
  • Support contact forms and quote requests

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website performance and user experience.

Information Collected:

  • Number of visitors and page views
  • How long visitors spend on each page
  • Which pages are most popular
  • Where visitors come from (referral sources)
  • Device and browser information

Marketing Cookies (Optional)

These cookies track your browsing activity to show you relevant advertisements and measure the effectiveness of our marketing campaigns. They may be set by us or third-party advertising partners.

Uses:

  • Display targeted advertisements
  • Measure advertising campaign effectiveness
  • Retarget visitors with relevant content
  • Personalize marketing messages
  • Social media integration and sharing

3. Detailed Cookie Information

3.1 First-Party Cookies

These cookies are set directly by our website:

Cookie Name Purpose Duration Type
cookieConsent Stores your cookie preferences 1 year Essential
sessionID Maintains session state Session Essential
formData Remembers form inputs Session Essential
userPreferences Stores display preferences 6 months Functional
newsletterStatus Tracks newsletter subscription 1 year Functional

3.2 Third-Party Cookies

These cookies are set by external services we use:

Service Cookie Purpose Duration Privacy Policy
Google Analytics Website usage analytics 2 years Google Privacy
Font Awesome Icon font delivery 1 year FontAwesome Privacy
Social Media Social sharing functionality Varies Platform-specific policies
Chat Support Live chat functionality Session Provider-specific policy

4. Cookie Duration Types

4.1 Session Cookies

These temporary cookies are deleted when you close your browser. They help maintain your session state and remember your actions during a single browsing session.

4.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They remember your preferences across multiple visits to our website.

4.3 Secure Cookies

These cookies are only transmitted over encrypted HTTPS connections, ensuring your information remains secure during transmission.

5. Managing Your Cookie Preferences

Update Your Cookie Settings

You can change your cookie preferences at any time using our cookie management system. Click the button below to access your settings.

5.1 Browser Cookie Controls

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

Settings > Advanced > Privacy and security > Site Settings > Cookies and site data

Mozilla Firefox

Options > Privacy & Security > Cookies and Site Data > Manage Data

Safari

Preferences > Privacy > Manage Website Data > Remove All

Microsoft Edge

Settings > Site permissions > Cookies and stored data > See all cookies

5.2 Mobile Device Settings

iOS Devices: Settings > Safari > Privacy & Security > Block All Cookies

Android Devices: Chrome app > Menu > Settings > Site settings > Cookies

6. Impact of Disabling Cookies

6.1 Essential Cookies

Disabling essential cookies will prevent certain website features from working properly:

  • Contact forms may not function correctly
  • Quote requests may not be processed
  • User preferences will not be saved
  • Security features may be compromised

6.2 Analytics Cookies

Disabling analytics cookies will:

  • Prevent us from understanding website usage patterns
  • Limit our ability to improve user experience
  • Reduce website optimization capabilities
  • Not affect website functionality

6.3 Marketing Cookies

Disabling marketing cookies will:

  • Show less relevant advertisements
  • Prevent retargeting campaigns
  • Limit social media integration
  • Not affect core website features

7. Cookie Consent and Legal Basis

7.1 UK GDPR Compliance

We comply with UK GDPR requirements for cookie consent:

  • Essential cookies are used based on legitimate interest
  • Analytics and marketing cookies require explicit consent
  • You can withdraw consent at any time
  • Consent is recorded and can be verified

7.2 ePrivacy Regulations

We follow the Privacy and Electronic Communications Regulations (PECR):

  • Clear information about cookie purposes
  • Opt-in consent for non-essential cookies
  • Easy withdrawal of consent mechanisms
  • Regular review and updates of cookie practices

8. International Data Transfers

Some of our third-party cookie providers may transfer data outside the UK. We ensure adequate protection through:

  • Adequacy decisions recognized by the UK government
  • Standard contractual clauses
  • Certification schemes and codes of conduct
  • Provider-specific privacy safeguards

9. Data Retention

Cookie data is retained for different periods based on type and purpose:

  • Session cookies: Deleted when browser is closed
  • Functional cookies: 6 months to 1 year
  • Analytics cookies: Up to 26 months
  • Marketing cookies: 30 days to 2 years (varies by provider)

10. Updates to This Policy

We may update this Cookie Policy to reflect:

  • Changes in cookie technologies or purposes
  • New third-party services or integrations
  • Updates to legal requirements
  • Improvements to user control mechanisms

Significant changes will be communicated through:

  • Updated policy posting on our website
  • Cookie banner notifications
  • Email notifications to subscribed users
  • Social media announcements for major changes

11. Contact Information

Questions About Cookies?

If you have questions about our cookie practices or this policy:

Email: [email protected]
Phone: 0121 654 3210
Post: Data Protection Officer, Shephartri Green Energy Ltd, 45 Renewable Way, Birmingham B15 2DT, United Kingdom

Data Protection Authority

You can contact the Information Commissioner's Office (ICO) about cookie-related concerns:

Website: ico.org.uk
Phone: 0303 123 1113

12. Related Policies

This Cookie Policy should be read alongside our other policies:

This Cookie Policy was last updated on December 15, 2024, and is effective immediately.